How to Get Traffic To Your Website
Website traffic is the fuel that gets businesses the leads and sales they need to grow. Fortunately, there are more ways than ever to get noticed.
If you’re a local business owner, here are the 13 ways to get traffic to your website.
Some Helpful Definitions
What Is Marketing?
Any activity that helps get the attention of your prospective customers and makes them aware of your business, products or services.
What is digital marketing?
Any marketing that is done on the internet.
What is visitor engagement?
The amount of time spent on your website and the number of pages your visitors view while on your website. Search engines like lots of engagement, it tells them you have a quality website with quality content. The more engaged visitors are on your site, the higher chance you have of turning them into leads and customers.
What is a visitor conversion?
That’s when a website visitor takes action on your website. A conversion could be buying a product (ie: e-commerce), calling your business to make contact and learn more or filling out a form to request a quote or more information.
What is visitor conversion rate?
The percentage of visitors that take action on your website. The best way to increase your conversion rate is to improve the wording and images that talk about your offer, products or services. Conversion rates vary by industry, but 2%-5% is generally an acceptable starting point.
What is website bounce rate?
The percentage of visitors that come to your website, look at the first page and leave without every clicking through to any other pages. A low bounce rate is important because it tells search engines that you have engaging content. It also tells you if you need to improve your website and the content. Bounce rates vary by industry and traffic source, but 40% is generally a good starting goal.  A 40% bounce rate means that 60% of website visitors looked at two or more pages before leaving.
Free Traffic vs. Paid Traffic. Which is better?
You probably won’t like what I’m about to say, but here goes…
There is no such thing as free traffic and there never has been.
All traffic comes at a price. You either pay with money or your time, but usually it’s both.
Suppose you have a high-traffic retail location, the marketing dollars are baked into the rent.
Suppose all your customers are from word-of-mouth, your time is baked into networking and building relationships.Â
Every serious marketing effort takes your time and/or money.
There are two exceptions. First, sometimes, a business gets some free media exposure by finding themselves in the local press by accident. That’s awesome, but “accidental marketing” isn’t unreliable.
The second, more reliable source of free traffic is setting up a Google My Business listing.
Marketing is Like TV
The easiest way to think of marketing is like a TV. All of the different ways to do marketing are like TV channels.
TV = Marketing
TV Channels = Marketing Channels
Examples of some marketing channels are: search engines, social media, billboards and speaking events.
TV Shows = Your Content
Your content is simply what you put out on each channel. For example, on social media it would be your posts. On search engines it would be what you put on your website. On Youtube it would be the videos you upload.
Every Marketing Channel is Different
If you think about TV channels, every channel has its own kind of programming and audience that they are trying to engage by entertaining.
The audience for Lifetime isn’t the same as the audience for ESPN so the shows are different and tailored to the audience.
Marketing is the same thing.
On some marketing channels, you should get straight to the sales pitch and on others, you have to warm them up first. Every channel has strengths and weaknesses.
Online vs Offline Marketing. Which Is Better?
It depends on your business and where your customers spend their time.
Online marketing, also known as digital marketing, is simply everything on the internet.
Offline marketing is everything else, from TV commercials to flyers to word-of-mouth.
I know you’ve probably heard that so-and-so marketing channel “is dead”, that’s just marketing nonsense. Are some channels growing while others are shrinking? Sure, but they can still be powerful ways to reach your customer base.
All marketing channels can work if 1) your audience is there 2) your offer is solving their problem in a compelling way and 3) you are using that channel smartly.
For example, we have a client whose target audience are elderly people.
Knowing that elderly folks may not be heavy internet users, our client sends out postcards and flyers to their homes. And you know what, it works. Their business is booming.
Keep these things in mind when creating your marketing plan.
- Where does your audience hang out?
- Is your offer compelling and different?
- Are you using the marketing channel smartly?
Do This Before You Spend A Penny to Increase Traffic
Have you ever had a prospect, ask, “Why should I buy from you?” or “What makes you guys different from your competition?” and you didn’t know what to say?
It’s the question most business owners and sales reps dread hearing.
Your prospect is asking because they have some unresolved concerns they haven’t told you about.
They don’t know why you are different or better.
The goal is simple, figure out what makes your business/products/services different.
Then, organize everything around that “differentiator”.
Being “the best” or “the highest quality” is not a differentiator.
There are countless ways to differentiate, here are a few:
- Specialize in a certain segment of your audience.
- Create a service that addresses one, big problem.
- Package services that do more than the other guys.
- Offer guarantees that your competition won’t.
Figure out where your customers are struggling with an unmet problem and solve it using the approaches above.
You don’t have to reinvent the wheel. Find a way to be different that helps your customers.
13 Ways To Get Traffic to Your Website
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Referrals
Getting new referral business is awesome. Referred customers typically make for the best experience as most of the heavy-lifting has already been done before they make contact and they tend to spend more per order.
Here’s a secret they are not telling you…
Almost all of your referral customers researched you online before contacting you. They just didn’t tell you.
So when asking your existing customers for referrals, encourage them to share your website.
This one step will speed up the sales process and build credibility.
It’s best to get referral prospects to learn more about your business as early in their buying journey as possible.
Work out a simple process to ask for referrals from your existing customers. Test different approaches until you find the right one.
By the way, those referred prospects will research you online and on your website, so make sure you get client reviews.
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Organic Search (e.g. Content Marketing)
Organic Search (e.g. SEO and content marketing) is when your website shows up on the first page of the search engines (the top ten search results). It’s also known as “ranking”.
Although it’s called “organic”, there’s nothing organic about it.
Think of organic search traffic like “passive” advertising. The person searching thinks they “found” a company online but, that company is ranking on Search because they did things to their website and content so they could rank. They are ranking on purpose.
The power in organic search is that of all online (digital) marketing channels, Search has the highest amount of visitor engagement and the highest visitor conversions.
The main reason is when someone believes they discovered a solution on their own, they value that solution higher than if they were told about a solution.
A standard method
- Work out your marketing, positioning and offer.
- Build an SEO-optimized website that sells.
- Write SEO-optimized blog posts that educate.
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Google Ads
Advertising your products or services on the search engines (e.g. Google Ads) is the single fastest way to show up at the top of the search pages, even above the organic traffic.
The cool thing about search ads, is that you can set up your ads so they only show to people that are actively looking for what you offer.
That includes limiting it to geographic range like your city. You can limits it by age and/or income range as well.
Search Ads are an awesome way to test your sales messaging.
Want to see which sales headline resonates with your prospects? Run two identical ads with different headlines for a period of time. Once you have a winner, you can use that headline on all kinds of sales marketing tools.
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Organic Social Media
Organic Social means gaining followers by regularly posting content to a social media platform and not paying for any ads.
The big three right now are Facebook, Instagram and LinkedIn but there are new social platforms coming up all the time.
If you think your core audience is on one or all of these platforms, then it’s strongly suggested that you create business pages on each of them.
The specific method to gain followers on Social depends on the platform and your industry.
But no matter the method you use, the core principles are the same:
Post content that educates or entertains
People don’t watch boring TV shows and people don’t care about boring posts on Social. The name of the game here is to get people to know and like your business. So use your posts to educate and entertain your audience. Can you post salesly stuff? Sure, but do it sparingly and track it to see if you get sales from it. If you don’t, then your audience is telling you “Don’t sell to me here. I’ll buy from you when and if I’m ready.”
Post content consistently
How often you post is important as social platforms want to promote businesses that are actively using the platform and providing fresh content to its users.
Generally speaking, if you are trying to increase followers and traffic to your website, then posting once a day is a good minimum. Try to post at the same time every day.
If you really want to invest, then post four times a day or more. For example, 10am, 12pm, 2pm and 4pm.
Interact with your audience
When a platform sees its users commenting or otherwise engaging with business’ content, it’s a sure sign that  So, ask your audience to comment or ask questions. Make sure to respond and interact with your audience.
Tip: Automate as much of this stuff as you can. Use a social media tool like hootsuite.com or something similar. Hootsuite schedules your posts for you. So you can spend some time one day a week creating the content and scheduling for the rest of the week so you don’t have to work on it every day.
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Paid Social (Ads)
Running ads on social platforms is a super fast way to get your business in front of your audience.
The main social ads platform is Facebook. You can create specific groups, known as audiences, so only your target audience will see them.
Let’s say you sell dog sweaters. Look back at your past customers and make a list of everything they have in common. Then re-create that audience in Facebook. You can set parameters like age range, geographic areas, interests (dogs), groups (dog-focused groups), etc.
You can also show ads on Instagram (through your Facebook Ads account).
If you’re offering is focused more to business professionals, then LinkedIn may be the better option. It’s the same thing here, figure out your audience traits and show your ads to those folks only.
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Youtube
In some ways, Youtube acts like a social media platform and in other ways like a TV with tons of channels in it. It’s the second most used search engine behind Google (Youtube is owned by Google). It really is its own animal.
Youtube is a great way to gain a following through education and/or entertainment.
This channel is a bit more advanced and will take more time. It’s a long-term investment that can pay for years to come.
The length and production quality vary. There’s no standard. It comes down to what your audience likes, expects and responds to.
For example, if you are showing multi-million dollar listings in New York City, than a high quality production with background music and graphics is probably necessary.
Let’s say you are doing outdoors videos and you show your audience how to survive Death Valley with one ice cube and a broken toothpick, then you can probably want a lower production quality.
No matter the audience or production quality, the content is what matters most.
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Social Media Influencers
Do you want to leverage someone else’s social media following? Find influencers that already connect to your core audience. This can be powerful, but it needs to be strategic.
Social media influencers are always looking to partner with brands that resonate with their audiences. That is how influencers make money. They are celebrities to their followers.
Before you think that it’s for teenagers, hop on social media and start looking around. You may be pleasantly surprised to find someone you didn’t expect with a couple million followers.
If you think they have your audience, look for their contact information in their social account and reach out to them.
Tell them what you are trying to do and find out if you’re a good fit to work together.
From there you can work out compensation.
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Host Webinars
Are you trying to get leads from the kind of prospects that are bit skittish? If you host webinars, it’s a great way to connect through education as a marketing method.
A standard method
- Create some educational content that shows your prospects how to solve their biggest problem.
- Turn it into a simple slideshow.
- Use one of the other marketing channels to get the word out.
- Invite them to your website to register for the event.
- The webinar can be live or pre-recorded, your choice.
- At the end of the webinar, tell them that you can take it off their plate and solve the problem for them.
- Invite them to schedule a call or meeting to start the conversation.
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Build Email Lists
Email marketing is the method of educating and selling through regularly-timed emails.
This is a little more advanced, but the sooner you use it the better.
Start with one or two email groups (aka audiences:
- Past and present customers
- Prospective customers.
Past and Present Customers
If you have a business where you regularly collect emails from your customers, then there’s a real possibility they may want your advice and guidance down the road.
So, ask yourself “What would my customers like to know after they’ve done business with us?” It could be updates about changes in the industry that if they knew, could help prevent future problems for them. Why not tell them? Then every so often, if you have a new product, service or event coming up, just let your customers know about it.
Worried about being too “salesly”. Make sure to help more than sell. See the tip below.
Prospective Customers
Your prospective customers are on a buying journey. They have questions before they buy. So if you collect emails, let’s say through a free download, etc., create emails that answer questions. As you answer prospects questions, you build trust. One day they may buy from you.
A standard method
- Set up an emailing service like Mailchimp or Keap.
- Collect emails
- Create a content schedule
- Create content for each email
- Upload them to the service and schedule them to go out weekly.
Tip: How often should you send emails? Well that’s something you should test out to see what works for you. The most common approach is once a week, but I’ve seen daily emails work as well. The most common ratio is three educational emails and then one sales email. So a 3:1 ratio of eduction to sales. Again, test different things to see what gets you the best results. If someone no longer wants to hear from you, they can unsubscribe at any time. It’s all built into the email services like Mailchimp or Keap.
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Strategic Partnerships
Strategic partnerships are a wonderful way to tap into another company’s customer base and build relationships at the same time.
Are there closely-related business in your area that have customers you could help?
There are businesses with customers that have specific problems that are outside of that business’ core specialty or ability but their customers ask them about it all the time.
For example, let’s say you have a pool cleaning service. The pool building companies around town may or may not offer pool cleaning. Or they may not have a reliable pool cleaning partner to refer their clients to after the pool project is complete.
Sometimes larger businesses don’t want anything in return except to know that their customer is going to be taken care of and their business reputation isn’t tarnished.
A standard method
- Identify your core specialty
- Identify businesses in your area that don’t do what you do but have customers that want your services.
- Create a “win-win-win” offer for your business, their customers and you.
- Start “smiling and dialing” or emailing these businesses to make introductions.
- Work out an arrangement.
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Live Speaking Events
Live events are a great way to establish your brand, create curiosity and increase your rankings on search engines.
If we see someone on a stage giving a talk or seminar, it instantly establishes that business owner and their business as a thought leader in their city and industry.
Anyone even vaguely interested in that business or story will hop online, usually while they are still talking to look them up. Some of these live audience members or someone in their circle of influence will turn into a customer.
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Direct Mail
Direct mail are the mailers you get in the mail (aka junk mail). And no, direct mail is not dead.
If your audience aren’t heavy internet users, this may be very effective and profitable for you.
A standard method
- Use a digital channel, like social ads or search ads to test your message and offer.
- Once you have a profitable offer, hire a local printer.
- Show them what worked online so they can design a physical version.
- Ask them to order a targeted mailing list that mirrors your online audience
- The printer will mail out the mailers for you.
- Track the results to see if you turn a profit.
Tip: On average, people need to see an advertisement 5-10 times before taking action. So sending mailers once, probably isn’t going to cut it. Keep sending mailers to that same mailing list, over and over again.
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Press Releases
Here’s a little media secret. Your local media outlets (TV, radio, print) are always looking for fresh and engaging stories. Press releases and local media exposure are great ways to get noticed and get traffic. The trick here is to have a unique story that the outlet’s viewers will want to hear about.
This marketing channel is a bit advanced and may require that you hire a local PR firm. You would want a firm that has contacts in the local media, understands what kinds of content the media wants and knows how best to craft a story for your business that is appealing.
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Billboards
Billboards? Yes. Billboards still work, but they shouldn’t be your first option. In fact, they should be one of the last marketing channels you leverage.
Look to billboards once you’ve maxed out most every other marketing channel.
Why? Because you have no control over who sees your billboard and it can be very difficult to track it’s success.
A standard method
- Drive around and find a few billboards that you think are getting in front of your prospects.
- Use your best headline, one proven benefit and a simple call-to-action like a phone number or website address.
- Call the billboard company to order the service.
- Have the billboard company design it.
- Keep. It. Simple.
Tip: One way to track billboard traffic is to use a specific phone number or website address for billboards only. Then check your Google Analytics to see if it’s working.
How to Avoid Losing Money On Marketing and Drive Traffic at the Same Time.
The best way to look at marketing is as an investment, not an expense. It’s an ongoing testing process to what generates the most revenue for your business.
Most local businesses look at marketing as an expense so they try to avoid it or spend as little as possible.
Successful businesses invest money in their marketing because it brings a return.
Whichever channels you use, keep track of how much you invest and how much you get back in sales. Before you begin, set sales and budget goals and stick to them.
If you are losing money on a marketing channel, it’s probably one of these three reasons:
- It’s the wrong channel.
- It’s the wrong message.
- It’s the wrong execution.
It’s The Wrong Channel
The wrong channel means your ideal prospects are not active in the marketing channel you are using. No one is on all marketing channels all the time, so pick the top three that you think they are probably actively using.
If your response is “But my product/service is for everyone.” then the next section is for you.
It’s The Wrong Message
Everyone needs your product or service?
Everyone may need it, but does everyone want it?
Everyone may want it, but does everyone have the financial means to pay for it?
The post powerful marketing messages are built around knowing who the core prospects are and speaking directly to them. All the peripheral customers will follow.
Revisit your messaging and get it focused.
- Who is your target audience?
- What are their problems/fears/concerns?
- What are the benefits/solutions they are trying to achieve?
- What specific product or service do you offer that helps them achieve it?
- What are the specific benefits, features and functions?
Re-focus your marketing content, products or services with these things in mind.
It’s The Wrong Execution
The words, images and videos you use should be created and organized to appeal to your prospects based on the channel they are on.
For example…
Instagram is visual, so use more videos and images and less wording.
Organic Search is more educational so use lots of wording with lots of images and some videos.
Organic Search content won’t work on Instagram and Instagram content won’t rank on search engines.
Every channel has its own way of sharing content so they need their own plan/method/strategy/objective.
If you think you have the right channels and messaging then you may need to change the method, person or marketing agency you are using.
How To Get Your Marketing Started
Getting traffic takes work, time and risk. Â From my experience, how a business chooses to do marketing and get traffic is based on a few things:
- The business owner’s personality
- The vision for the business
- The industry and audience
Not every business owner wants to be a celebrity, so doing Youtube or Instagram Live may not be the right fit. And that’s ok. This really comes down to combining the three factors above to finding what channels work best for you.
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Start With A Few Channels At A Time
Since each of these channels has its own audience and programming, they require specific methods and skills tailored to how their audience likes to receive content and engage with businesses.
If you are new to marketing or your marketing is stalling, don’t try doing everything at once. This is a building process.  Instead, pick a few or even one to start.
Get that channel(s) working and generating customers, then layer on the next subsequent channel until you have several channels that generate business.
The more channels you have generating traffic, the more protected your business.
All things created equal, I’d recommend starting with these channels.
- Referrals
- Search Engine Optimization
- Organic Social
- Email Marketing
Conclusion
Whether you hire someone for your team or an outside firm, as a business owner, you should at least a have a high level understanding of why and how your marketing channels work.
Lastly, marketing isn’t a “set and forget it” part of your business. That’s how businesses lose money. Marketing is an ongoing process where you test out different things until you find what works for you.
